Lithia Auto Stores Service Concierge/Asst. Service Advisor in Great Falls, Montana

Overview

Great Falls Chrysler Jeep Dodge

Service Concierge

At Lithia we provide a unique blend of leadership skills with a culture that embodies our core values and the opportunity to work in a professional environment. Lithia also offers on-going training and advancement opportunities. Come and take the journey with one of the largest and most successful publicly traded retail automotive groups in the nation.

Job Description

Responsibilities

  • Support sales representatives before, during and after the sale with focus on the customer product experience

  • Demonstrate key technologies and explain benefits to customers

  • Troubleshoot any customer needs or concerns with tech support

  • Assist in test-drives to explain technologies and features of vehicle to customer

  • Use technologies with demonstration software, including video product presenter to showcase vehicle configuration in photo-realistic fashion

  • Other duties as assigned

    Qualifications

  • Strong attention to detail and sense of urgency

  • Excellent communication skills both written and oral

  • Outstanding customer service skills

  • Active Listening – give full attention to the words and body language of others, take time to understand the points being made and ask questions as appropriate

  • Critical Thinking – using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

  • Time Management – ability to prioritize workload and manage one’s own time

  • Previous experience working in an automotive retail setting

  • Experience working in product specialist roll

  • Previous experience working in an automotive retail setting

  • Experience working in product specialist role

  • Possess an acceptable driving record and a valid driver's license in your state of residence

Why Lithia?

We are an exciting, dynamic, and highly successful team and (LAD) a member of NYSE. We continue to grow and expand our footprint through acquisitions of new dealerships in many US markets. We are big community supporters and provide a fun, exciting, and collaborative work place where growth and advancement opportunities abound.

We offer a comprehensive compensation and benefits package and all the tools you will need to be successful. Our offerings include:

  • Medical, Dental and Vision Plans

  • Paid Holidays & PTO

  • Short and Long Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Lithia Learning Center

  • Vehicle Purchase Discounts

  • Wellness Programs

Lithia Auto Stores is an equal opportunity employer and a drug free work place. A criminal history background check and pre-employment drug screen will be conducted on the final candidate prior to beginning employment.

ID2018-40926

of Openings1

Job LocationsUS-MT-Great Falls

Store NameGreat Falls CJD

CategoryService